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Read the Latest Knoxville, TN Hotel Reviews

At Crowne Plaza Knoxville Downtown University, we offer sleekly outfitted, pet-friendly accommodations in the heart of downtown. Whether traveling to East Tennessee for business or pleasure, guests enjoy modern amenities like flat-screen high-definition televisions and free high-speed Wi-Fi. Find out what our previous guests have to say about their time spent with us. If you have already been our guest, please leave a customer comment on any of the forums below.
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  Guest   •   November 19, 2019

Family wedding

Very friendly and helpful staff. Convenient hotel with attached parking garage (fee charged). We were in town with a group for a family wedding and our needs were well met. Rooms were comfortable - the older style window heating units are noisy and wake you up until you get used to them. Mahogany Restaurant was decent - the breakfast buffet is not large and offers a limited number of of hot options although they will bring you cooked to order eggs in addition upon request
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  Guest   •   November 10, 2019

Good and average

The hotel is nice - great location and lots of parking - friendly staff. I'd recommend you stay here - few quirks though .... 1. Breakfast quality (buffet) disappointingly average - I'd not pay for that again - go find a local nice breakfast place instead. 2. Iced water tastes bad - they really should put a filter on it. 3. Got two drink vouchers on check in (spire elite member) and need one for a beer or wine - I asked if I could use two instead for a g&t and was told no - really? Went to front desk and they kindly approved. 4. Turn down service knocked at our door on the 12th floor with a mini chocolate - I asked if we could have 2 (one each for my wife and I) and was told no - there's only an allocation for one per room - really? I asked again as she did give me two. Just seems a bit silly. 5. The executive level has comp beer and wine and snacks and a mini breakfast area BUT only on Monday through Thursdays - if the stay over a weekend it's not done - why? But, it's our second stay and we will stay again on our next visit
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  Guest   •   November 05, 2019

Amazing service, incredible staff!

You won't regret choosing to stay at the Crowne Plaza! This hotel is incredibly staffed and wonderfully run. It was always clean, I loved the restaurant and bar and was in walking distance to soooo many cool Knoxville places
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  Guest   •   October 28, 2019

Nice and worth staying

We stayed here with a group of friends and was completely satisfied. Staff is nice and willing to help any way they can. Breakfast is good and filling. Would recommend and we would stay again if in the area. Close to anything you need to do in town also lots within walking distanc
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