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Read the Latest Knoxville, TN Hotel Reviews

At Crowne Plaza Knoxville Downtown University, we offer sleekly outfitted, pet-friendly accommodations in the heart of downtown. Whether traveling to East Tennessee for business or pleasure, guests enjoy modern amenities like flat-screen high-definition televisions and free high-speed Wi-Fi. Find out what our previous guests have to say about their time spent with us. If you have already been our guest, please leave a customer comment on any of the forums below.
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  Guest   •   March 19, 2020

Great Hotel Near Market Square

it's very nice and clean- it in the heart of downtown Knoxville- which is a very hip and cool place- river mountains and beautiful scenery in every direction- one the best places I have ever stayed and a great valu
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  Guest   •   February 11, 2020

News Years Eve

Having never been to a hotel NYE Party - I wasn't sure what to expect and We thoroughly enjoyed ourselves. Our group reservations worked beautifully, Dinner was better than I expected and the band (yes they played hard but look like they could use a good rest) kept us hopin' all night. I was pleased to see plenty of gluten free options which is a must for me. No shortage of food but the drink wait staff couldn't keep up - they were short handed but they kept on smiling which made it nice for everyon
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  Guest   •   January 19, 2020

Okay stay

Arrived late and it took them a minute to find our reservations despite us having our confirmation numbers. But front desk was super friendly and apologetic for the mix up. Room was clean except for the long hair I found in the shower. Room had an odd smell but the turn down service provided a small spray of lavender to spray before going to bed which helped the smell. The bed and pillows were very comfortable. Construction was going on so if you're trying to nap during the day, you can forget it. My shower had drainage issues and I had to bump the thermostat up to 77 to get the room warm. Hotel is in a great location across from Market Square. They are currently renovating the rooms as well. It's ok for a short stay
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  Guest   •   January 08, 2020

Great location for New Year's Eve celebration!

We stayed here as part of a New Year's Eve package- dinner, dancing, room and breakfast. We had the perfect room on the 10th floor overlooking Market Square and were able to view the fireworks at midnight from the warmth of our room. The Crowne Plaza always goes out of their way to make us feel welcome and make our stay extra special. Nice restaurant onsite and a cozy bar for before and after dinner drinks! Excellent place to stay for any downtown Knoxville events
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