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Read the Latest Knoxville, TN Hotel Reviews

At Crowne Plaza Knoxville Downtown University, we offer sleekly outfitted, pet-friendly accommodations in the heart of downtown. Whether traveling to East Tennessee for business or pleasure, guests enjoy modern amenities like flat-screen high-definition televisions and free high-speed Wi-Fi. Find out what our previous guests have to say about their time spent with us. If you have already been our guest, please leave a customer comment on any of the forums below.
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  Guest   •   February 15, 2019

Nice location

Good hotel, nice location - close to many restaurants and bars. Would recommend. Staff is polite. Could be a little bit noisy, but it's not that bad. They do not offer shuttle bus service to/from the airpor
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  Guest   •   February 01, 2019

Terrific Customer Service!

11 of us traveled for a conference and stayed at this hotel. We had a terrific stay. Nice rooms, great location, good restaurant. The best part of this hotel? The staff. Genuine, friendly, and have great teamwork. They truly seem to love what they do and took such good care of our group. I was really impressed and would definitely stay here again. Truly appreciated the hospitality
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  Guest   •   January 29, 2019

Very good crowne plaza

well located near restaurants, easy parking, nice rooms (concierge level), outstanding hotel gym except it's too hot, the staff - from people roaming to housekeeping all chat you up. A true winner. Even put a newspaper and paper bill at your door. My only "grip" is the previously mentioned concierge lounge. Breakfast was fruit, coffee, and semi hot drinks. If you're going to have a concierge area, have one - at least have granola bars, yogurt, oatmeal or packs, etc. I'd rather not have one then what you put out. The one in Atlanta Perimeter would be a good example to follow. But overall a really good CP - one of the best ones
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  Guest   •   January 26, 2019

Beautiful hotel, attentive staff

Although I found the hotel's exterior uninspiring, walking into the lobby, I would have sworn it was an old, venerable hotel--beautiful woodwork. The public areas of the hotel are absolutely gorgeous, and the rooms are acceptable. The parking deck is convenient. Most of all, the staff was very attentive and helpful, the waitstaff in the bar and restaurant in particular. We were visiting University of Tennessee, which I believe is closer than our experiences would have us believe--we kept getting lost
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