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Read the Latest Knoxville, TN Hotel Reviews

At Crowne Plaza Knoxville Downtown University, we offer sleekly outfitted, pet-friendly accommodations in the heart of downtown. Whether traveling to East Tennessee for business or pleasure, guests enjoy modern amenities like flat-screen high-definition televisions and free high-speed Wi-Fi. Find out what our previous guests have to say about their time spent with us. If you have already been our guest, please leave a customer comment on any of the forums below.
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  Guest   •   October 07, 2019

Great Service, Great Location, Great Facility

The hotel was extremely busy when we arrived on a Saturday evening after a 12 hour drive as they were hosting two wedding parties and a reception. There was no parking available on site due to the weddings and valet drop was full due to arriving reception guests. However staff made the check in process painless. The acting GM even offered to move her vehicle from the parking area to free up a space so my wife could park her vehicle. Breakfast staff remembered us from a stay two years earlier. Gym is second to none. Easy walk to all of downtown activities
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  Guest   •   October 07, 2019

Great Communication

We had a family emergency that interrupted our stay and the manager, Ken Knight, could not have been more helpful and understanding. I am so grateful for their assistance and response to our communications and absolutely will be staying with them again
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  Guest   •   September 27, 2019

Great Hotel

Great place to stay in Knoxville. Location is great with just a short walk to Market Square and all that Knoxville has to offer. Very friendly staff. Room was big and had great amenties. Bed very comfy. Good bathroom
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  Guest   •   September 24, 2019

Lovely hotel in a great location - we felt pampered!

We pass through Knoxville every few months and usually stay out on the edge. This time we decided to stay downtown and we didn't regret it! The hotel is beautiful, and the room was clean and bright with very comfortable beds. The bathroom was excellent. When you combine a hotel like this with a great location and lots of nightlife nearby, you've got a winner! We loved strolling about Market Square and choosing a fabulous place to eat (Oliver Royale), but that's the subject of another review
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