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Read the Latest Knoxville, TN Hotel Reviews

At Crowne Plaza Knoxville Downtown University, we offer sleekly outfitted, pet-friendly accommodations in the heart of downtown. Whether traveling to East Tennessee for business or pleasure, guests enjoy modern amenities like flat-screen high-definition televisions and free high-speed Wi-Fi. Find out what our previous guests have to say about their time spent with us. If you have already been our guest, please leave a customer comment on any of the forums below.
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  Guest   •   August 02, 2019

Great staff to make it a great hotel

Best Hotel this season. We travel for my son's dive team. We stayed at the Crowne end of July into August. Best experience- the Bellman- Emanuel helped me find all transportation methods and maps to the Allan Jones Aquatic Center. It was a huge relief. The Manager-Jody treated us like royalty- always welcoming us as we walked in by my name. Jody made shire to follow up daily if I needed a wake up call- just going the extra mile. Breakfast at the hotel could not have been more Inviting-SB greeted us every morning by our names and asked how the competition was going. Our favorite Waitress, Amanda- knew our drinks by memory and knew we had little time- she was always accommodating. Not to forget-Steven. My son left the lights on in my car and drained the battery. Steven was so patient and helpful getting the car jumped and came back to make sure it was running fine. Out of all of our hotels this dive season, this hotel by far went out of their way to make this trip easy for us- every step of the way. I highly recommend this hotel to anyone staying in the Knoxville area- the people make this hotel Amazing
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  Guest   •   July 31, 2019

Clean/ Great Location

This hotel is in the middle of all the fun. Close to great restaurants and fun night life. The room was clean and beds were comfortable. Only thing that was kind of negative... the faucet for the shower is located to where you cant reach it unless you are in the shower. You will get a blast of cold water in your face when turning it on. I wouldn't let that be a detour for not staying here, more like a surprise instant wake up
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  Guest   •   July 12, 2019

Overnight

Showed up with a 16 foot rental truck. Forgot about parking. Serena and Kenny were great. Got us parked, got us checked in and got us to our room. A good end to a long day.shssnfjfnfncnxjdjhddbxhhhbbdbgher
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  Guest   •   June 19, 2019

Nice Hotel...

I stayed at the Crown Pointe white attending a meeting in Knoxville. It is an older property but is well kept. The staff was very friendly. It is an easy 15 minute drive from the airport and had plenty of convenient underground self parking
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