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Read the Latest Knoxville, TN Hotel Reviews

At Crowne Plaza Knoxville Downtown University, we offer sleekly outfitted, pet-friendly accommodations in the heart of downtown. Whether traveling to East Tennessee for business or pleasure, guests enjoy modern amenities like flat-screen high-definition televisions and free high-speed Wi-Fi. Find out what our previous guests have to say about their time spent with us. If you have already been our guest, please leave a customer comment on any of the forums below.
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  Guest   •   February 07, 2025

Outstanding!

Outstanding!
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  Guest   •   January 24, 2025

Responding to their response ...

Responding to their response I will say this, I ordered the food in the delivery person had you call me and I verified with you that I ordered the food. Therefore you knew that it was my food. Also, there is no security measure as to who walks into the hotel because people can walk in and out without being verified anyway and just walk over to the elevators. So I don't understand your so-called security measures. If you're not going to let delivery people go to the rooms, you need to let people know this in advance. _________ Original review: Room was clean and decent. But HOW do you NOT have an elevator from the lower level parking? Also, if I stay at your hotel and order DoorDash and you call me to confirm I placed the order, let them bring it to me! I had to get dressed and go down to the lobby to get my food late at night. Very inconvenient. Won't be staying at a Crown Plaza again.
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  Guest   •   January 23, 2025

I have stayed in ...

I have stayed in plenty of hotels, but I have never seen a hotel that goes above and beyond like this crown plaza does. Very great hotel and that gym is amazing.crown plaza is highly recommended.
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  Guest   •   January 20, 2025

Beautiful views of Market ...

Beautiful views of Market Square! Amazing staff! Super clean and updated rooms!
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