(Oct. 5, 2007) -- Knoxville’s Crowne Plaza Hotel has broken into the top 10 in guest satisfaction of all 154 worldwide Crowne Plazas.
Knoxville’s hotel is ranked No. 7 for year-to-date results based on customer comment cards received from guests at every Crowne Plaza hotel in the U.S. and other countries.

Knoxville’s is Tennessee’s only Crowne Plaza hotel.

“Our ratings are routinely high, but to become No. 7 worldwide is a tremendous compliment to our staff,” said Ken Knight, the hotel’s general manager. “We have only been a Crowne Plaza for a little more than two years, so this is a distinction not only for us but for Knoxville as well.”

The Crowne Plaza Knoxville’s results were better than those for the Crowne Plaza brand hotels in Times Square in New York City; Orlando, Florida; Acapulco, Mexico; Chicago Metro and 146 others.

“There are six places to go to get to No. 1,” Knight said. “It’s a goal worth shooting for.”

The 197-room Crowne Plaza Knoxville has 42-inch plasma television sets on its Club Level floor, a 3,000 square-foot fitness center and indoor pool and offers guests the Crowne Plaza Sleep Advantage. The Crowne Plaza’s theme is: The Place to Meet.